The popularity of any game brings with it those who seek to take advantage of other players. We have many ongoing safeguards to protect players from sharing personal and account information within the games, however it is up to you to keep your account information safe outside of the games.

We'd like to take this opportunity to remind our players that any website offering you Crowns, Memberships and items for free or at a discount should not be trusted.:

• Anyone that asks for your password is clearly doing nothing more than trying to steal from you.
• Anyone that asks you to download a program to cheat at the game is cheating you.
• Don’t fall for it, it will cost you your account, your characters, your pets and all your other hard-earned game rewards.

Theft is never ok, and players found to be in receipt of stolen goods will be sanctioned. It is up to you to keep your account information private, and if your account is found purchasing or interacting with any of these fraudulent websites your account will be banned.

Be sensible and ask yourselves if this person or website is really going to give you an item worth real money for free or for less than you can buy it regularly. The answer is no, they're not. They're going to take your account away and disappear, or worse, use your account to scam other people. It's not a very nice thing to do, but the only way an account can get compromised is if you share your account information with someone. Some people mistakenly call this a hack. To be clear, giving someone else your account information is account sharing. This violates the Terms of Use and will result in your account being banned. You are fully responsible for all activities conducted through your account. You are responsible for maintaining the confidentiality of your password and for any use of your password to gain access to your account and your account information.

Please heed our cautionary tale and protect your account information, or you will find yourself banned from all KingsIsle games.