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I didn't get my pet from my prepaid card

AuthorMessage
Ensign
Nov 01, 2008
1
the title sums it up i put in a card i got from christmas and i didn't get the free pet it said was included
Ensign
Apr 26, 2010
39
did you try relogging? close you pirate101 and reenter, this has happened to me before, crowns show up but items don't. this works for me.
Administrator
Hi! If you can't find your items in your Bank, Shared Bank, Backpack, or Attic, please contact Customer Support by clicking the link at the top of this page. In your request, be sure to include your log in name (no passwords please!) and the name of the character that lost the item, as well as how and they received and lost the items.
*One-Eyed Jack, Your Pirate101 Community Manager*