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Can't use critical hit

AuthorMessage
Ensign
Oct 21, 2013
12
This is my first post on the Pirate101 Message boards, so hi. I've noticed while playing the game that I can't use the critical hit. I click on it, then try to click the target but it doesn't hit when the round begins. This is for my player and my companions. I use the touchpad to play. I've checked it, cleaned it and all. I've tried the same with my mouse. Same result. My laptop is also touchscreen, so I tried that too. You guessed it, didn't work.

Any solutions?
Administrator
Hi. Can you give us a bit more information?

Level of your character:
Location where the bug occurred:
Quest Name (if applicable):
Companion Name and Tier of Promotion (if applicable):
How often does this bug seem to happen? (Once/Sometimes/Often/Every time)
Were you playing Solo? (Y/N)
If you were in a group or playing with others, how many?
Were you the only one to experience this issue?
Can you reproduce this bug?
*One-Eyed Jack, Your Pirate101 Community Manager*
Petty Officer
Dec 20, 2012
85
Could you tell us the type of weapon you were using and if the critical strike was melee or ranged?
Admiral
Jul 07, 2013
1124
Ensign
Oct 21, 2013
12
One-Eyed Jack on Feb 21, 2017 wrote:
Hi. Can you give us a bit more information?

Level of your character:
Location where the bug occurred:
Quest Name (if applicable):
Companion Name and Tier of Promotion (if applicable):
How often does this bug seem to happen? (Once/Sometimes/Often/Every time)
Were you playing Solo? (Y/N)
If you were in a group or playing with others, how many?
Were you the only one to experience this issue?
Can you reproduce this bug?
Level 7. (Swashbuckler)
Pretty much every fight
Sarah Steele (Not yet promoted)
Often.
Yes I was playing solo.
Administrator
In talking to our Customer Support, touch screens and pads tend to have compatibility issues with Pirate101 and don't fall within our system requirements, and we don't test the game around their use.

(That said, in general you may want to ensure your drivers are all up to date and that there aren't any setting that might be interfering with the game (or your regular mouse). I'm sorry I can't be of more assistance here.)
*One-Eyed Jack, Your Pirate101 Community Manager*