Forum discussions are now taking place on Discord. For all account questions and concerns, please continue to contact Customer Support directly.

Keep updated on Pirate101 on Twitter @Pirate101, Facebook, Discord, and @KI_Alerts!

 Search  Updated Topics  Hottest Topics  Rules

cut throat battles problem

AuthorMessage
Ensign
Aug 21, 2010
38
in skull cave I am seeing a lot of cutthroats running around like they are on a battle board. the names are showing red like they are in a battle but I do not see any pirates in the battle. they also move every 3-5 seconds. when you run through them it tells me I am unable to join a full battle. I understand that it probably is a full battle but you just cant see any of it except the constant movements of the sharks
Administrator
It sounds like perhaps your computer is failing to load other players and companions? You might need to only simply log out and back in to the game, but if it persists, you'll want to contact support@pirate101.com. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.
*One-Eyed Jack, Your Pirate101 Community Manager*