I am wondering if there is an issue with server capacity. I constantly loose connection to this game - 9 times out of 10 when it comes to collecting the treasure (clicking x) after a battle and sometimes during battle.

I used to build and fix computers and networks so I am very proficient in knowing what to close down/tests to run etc.
My connection to the net is not lost when I loose connection to Pirates.
My WAN network is fine - no issues anywhere else.
Checked firewall, disabled firewall, took graphic settings right down, removed hardware cursor, removed helper etc and nothing helps. When I go to the server change, they are greyed out.

Doing a Google search suggests I am not the only one with this issue. Please can you look into this as I have lost quite a bit of gold and quest time. Given that I have spent money on the game, it is now frustrating me why this is happening. For the first week, things where fine, now the game is almost unplayable, especially the last two days.

Glad the issue was cleared up for you. I'm not sure what might have changed between the time of these two posts, but I'm glad you're up and running.

Had to post in two responses due to character limitation sorry.

I am not even able to log in on some occasions, the following being recorded:

12/01/12 02:51:47 [DBGH] CLIENTPATCHER ClientPatcher.cpp 0473 [0] ClientPatcher::Stop
12/01/12 02:51:47 [WARN] CORE_PATCH_SYS Patcher.cpp 0243 [0] Stop Patcher - Wrong state 1
12/01/12 02:51:47 [WARN] CORE_PATCH_SYS Patcher.cpp 0243 [0] Stop Patcher - Wrong state 1
12/01/12 02:51:47 [WARN] CORE_PATCH_SYS Patcher.cpp 0243 [0] Stop Patcher - Wrong state 0
12/01/12 02:51:47 [STAT] GameClient GameClient.cpp 1824 [0] GameClient::MainLoop() breaking out of main loop because GetShutDown() returned true
12/01/12 02:51:47 [DBGM] CORE_SEER Pirate.cpp 0327 [0] Mainloop exited with return code 0, shutting down client...
12/01/12 02:51:47 [STAT] ResourceManager ResourceManager.cpp 0185 [0] ResourceManager is shutting down.
12/01/12 02:51:47 [STAT] ResourceManager ResourceManager.cpp 0251 [0] ResourceManager releasing data.
12/01/12 02:51:48 [STAT] ResourceManager ResourceManager.cpp 0243 [0] Loading CSR data.
12/01/12 02:51:48 [STAT] PROCMEMORY MemoryTracker.cpp 0077 [0] Stopped memory tracking system.
12/01/12 02:51:48 [STAT] CORE_SEER SoundSystemMiles.cpp 0149 [0] AIL_get_timer_highest_delay : 31
12/01/12 02:51:50 [DBGH] CLIENTPATCHER ClientPatcher.cpp 0473 [0] ClientPatcher::Stop
12/01/12 02:51:50 [WARN] CORE_PATCH_SYS Patcher.cpp 0243 [0] Stop Patcher - Wrong state 1
12/01/12 02:51:50 [WARN] CORE_PATCH_SYS Patcher.cpp 0243 [0] Stop Patcher - Wrong state 1
12/01/12 02:51:50 [WARN] CORE_PATCH_SYS Patcher.cpp 0243 [0] Stop Patcher - Wrong state 0
12/01/12 02:51:50 [STAT] CORE_HTTP_FILE KIHttpFileClient.cpp 0078 [0] Session: [00] Downloaded: 0 bytes

kyomii on Nov 14, 2012 wrote:

I am wondering if there is an issue with server capacity. I constantly loose connection to this game - 9 times out of 10 when it comes to collecting the treasure (clicking x) after a battle and sometimes during battle.

I used to build and fix computers and networks so I am very proficient in knowing what to close down/tests to run etc.
My connection to the net is not lost when I loose connection to Pirates.
My WAN network is fine - no issues anywhere else.
Checked firewall, disabled firewall, took graphic settings right down, removed hardware cursor, removed helper etc and nothing helps. When I go to the server change, they are greyed out.

Doing a Google search suggests I am not the only one with this issue. Please can you look into this as I have lost quite a bit of gold and quest time. Given that I have spent money on the game, it is now frustrating me why this is happening. For the first week, things where fine, now the game is almost unplayable, especially the last two days.

I've been having connection issues for weeks. I'm sometimes not able to interact with chests after battles, dock on islands, board my ship, or enter instances. The "click x" option never shows up. This even happens when interacting with NPCs. It's especially frustrating in quests where you have to enter an instance, defeat a group of mobs, and when you are done, the NPC that you have to speak to is unresponsive. The only fix for me is to exit the game and log back in.

I contacted support and they assumed that my internet connection or modem/router was the issue. I'm pretty sure it's not my internet connection or router seeing as how I play other online games pretty actively. Pirate101 seems to be the only game I have issues with.

I get the "click x" issue too on chests and on NPCs.

As I used to build systems and networks and code, I know for a fact this is not my network and is a gaming issue. I am wondering if the server or one of the servers has issue (perhaps a corrupt db) and when people are on that server they experience these issues. It could be server capacity, too many connections open and due to script weakness people are thrown off.

This is without any doubt, an issue with the game.