I am trying to finish Aquila, and I have to collect the Statue of Wethersfield from Medusa. Unfortunately, for some reason, everytime I enter Cavern of the Gorgon, the Statue doesn't appear, but the arrow points me to the spot it should be. Is this a problem for anyone else? I know others I know see it but I don't. Any answers? Any fixes?

gruesomedavyjones on Jun 13, 2014 wrote:

I am trying to finish Aquila, and I have to collect the Statue of Wethersfield from Medusa. Unfortunately, for some reason, everytime I enter Cavern of the Gorgon, the Statue doesn't appear, but the arrow points me to the spot it should be. Is this a problem for anyone else? I know others I know see it but I don't. Any answers? Any fixes?

You'll want to contact support@pirate101.com if this problem persists. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the

highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click

on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the

newly zipped Captain.log.zip file.