Forum discussions are now taking place on Discord. For all account questions and concerns, please continue to contact Customer Support directly.

Keep updated on Pirate101 on Twitter @Pirate101, Facebook, Discord, and @KI_Alerts!

 Search  Updated Topics  Hottest Topics  Rules

game crashes while initializing

AuthorMessage
Ensign
Apr 08, 2014
5
Ever since the latest update, my game crashes while it is trying to initialize. I don't even get to the login window before it crashes. I tried uninstalling and re-downloading the game, but it did not solve the problem. I am on a Mac with OS X 10.7.5.
Ensign
Aug 25, 2012
8
If you haven't deleted your trash, the older version should be in there. I had this happen too. Try dragging the older version back into your Applications folder and delete the newer version. I was on 1.3, and had the same problem when I updated to 1.4. Oh, and re-name the old version (by deleting the number in parentheses...). This worked for me.

YMMV

Oldestpirate
Commodore
Apr 28, 2012
962
The only other suggestion that I can think of is to make sure your video drivers are up to date. If that doesn't work, contact support@pirate101.com and let them know about your problems. Make sure you include your user name (NOT password), what your equipment specifications are and any other pertinent information. I understand that it can take 1 to 2 business days for them to get back to you. I'm sure that they can help you get back to sailing the Spiral in no time.
Ensign
Apr 08, 2014
5
oldestpirate on Nov 23, 2014 wrote:
If you haven't deleted your trash, the older version should be in there. I had this happen too. Try dragging the older version back into your Applications folder and delete the newer version. I was on 1.3, and had the same problem when I updated to 1.4. Oh, and re-name the old version (by deleting the number in parentheses...). This worked for me.

YMMV

Oldestpirate
Okay, that trick has at least gotten me to the login screen. Thanks!

I did email support already about the issue; hopefully they are working on a solution. Seems like this is affecting a few Mac users.
Ensign
Nov 07, 2012
12
Ok, I didn't figure out what the problem was, it is fixed. I just deleted the "Pirate101" folder in application support and then ran it again. Somehow it worked .