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Major Connection Issues

AuthorMessage
Ensign
Jan 16, 2011
1
For the last month, everytime I click a quest, it takes a minute to load it, then when I finish talking to the person, I cant move or walk around, I am like stuck, then I go back to character selection, it never loads. Every time I battle, it doesn't load!

When I go on the skyways, It said connection lost every 5 minutes. I can't even complete a quest. I redownloaded the game serveral times, and I quit the game for about a week, then redownloaded, still had issues I got a new computer, it has all the requirments to play my internet is 5 bars, I don't understand what is wrong with this game, I love to play it, but all these issues is making me not want to play anymore. I really need help with this problem, it is frustrating me!
Pirate Overlord
Mar 10, 2009
6204
Laura Silverglen on Mar 31, 2014 wrote:
For the last month, everytime I click a quest, it takes a minute to load it, then when I finish talking to the person, I cant move or walk around, I am like stuck, then I go back to character selection, it never loads. Every time I battle, it doesn't load!

When I go on the skyways, It said connection lost every 5 minutes. I can't even complete a quest. I redownloaded the game serveral times, and I quit the game for about a week, then redownloaded, still had issues I got a new computer, it has all the requirments to play my internet is 5 bars, I don't understand what is wrong with this game, I love to play it, but all these issues is making me not want to play anymore. I really need help with this problem, it is frustrating me!
Hi Laura, Welcome to the message boards. That truly sounds frustrating. It could be your internet provider but either way I am sure that customer support can help you out. They can help you send them files from your system that will tell them if it is in your computer or your internet settings themselves. They really are good. In the bilge pump section Jack has posted many times directions on how to get these files. If you contact customer support at ......support@pirate101.com........they will be more than happy to help you out. They are really good at what they do and have helped me out several times chasing down annoying issues.