MooshuFanatic500 on Mar 1, 2013 wrote:

When will khotan be fixed?My sub ends soon and I need to pass the stupid instance.

Last night we made an update to the game to clear this issue. There is one catch, however, if your character was experiencing the issue with being unable to engage enemies in the dungeon "Tso Not Ready," you'll want to make a quick visit to the Khotan Skyway to reset your character.

If this fix is not working for you, then you will definitely want to contact Customer Support. When you contact them, please provide as much detail as possible:

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the newly zipped Captain.log.zip file.

If they weren't experiencing the faction issue before the update, then no--the issue should be fixed for all characters who do this quest in the future.