Oh oh! I've forwarded your note to our Customer Support for more investigation. You may also want to contact support@pirate101.com directly. When you contact them, please provide as much detail as possible and feel free to send them a link to this post on the Message Boards.

1. Confirm username (which account are you playing)
2. What area were you trying to access when this happened?
3. What time (approximately) was it?
4. Please attach game logs for further review (see below for more instructions).
5. Are you still having this trouble? If not, what occurred?

Instructions for sending game logs:
Use your email service to add an attachment. Drill down to the Pirate101 Folder then to the Bin Folder and the Log Folder then select "Captain_XXX.Log" (the

highest numbered one or the most recently dated). Then just hit send!

If this is too large for your email server to attach or send, then open the game folder, go to the the bin folder again and locate the Captain.log. Right click

on the log file and select Save as Zip (or similar wording - will vary depending on your specific operating system). Then, go back to your email and attach the

newly zipped Captain.log.zip file.

hello one eyed jack, i was asking if you could fix this quick please, my membership is ending on the 21 June .

just plz ,i need to get back on track