I paid for the chat text but idk how to use it i turned it on in the parental controls but it still doesnt seem to work. help?
What makes you think it's not working? Have you tried some words that aren't allowed in filtered chat? I don't mean curse words, but words that aren't normally allowed, like "halo" - If a word shows up as yellow, then you have open chat; that word will not be seen by text chatters. If you have some text chat friends, try out a few of those words ( avoiding vulgarity ) and ask them if they saw your text. Or, you could contact Support and ask if you indeed do have open chat.